Refund Policy
We hope you love the products you purchased from our Marketplace Merchants, but if you don't, no worries! You can initiate a return or exchange by contacting us at hello@middleburgmarketplace.com. We will work with the individual merchant to process your return or exchange.
A few things to note:
- Returns and exchanges are offered within 14 days of receiving your order.
- Merchandise must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging
- Merchants don’t cover return shipping costs
- Refunds are issued the same way that you paid for your purchase; please allow 7-10 days to process your refund.
We're sorry, we don't accept returns and exchanges on:
- Perishable goods (such as food, flowers, or plants),
- Custom products (such as special orders or personalized items)
- Personal care goods (such as beauty products and soaps)
- Sale Items
- Gift Cards
- Hazardous materials, flammable liquids, or gases
Questions? We're happy to help! Contact us at hello@middleburgmarketplace.com