Refund Policy

We hope you love the products you purchased from our Marketplace Merchants, but if you don't, no worries! You can initiate a return or exchange by contacting us at hello@middleburgmarketplace.com. We will work with the individual merchant to process your return or exchange. 

 A few things to note:

  • Returns and exchanges are offered within 14 days of receiving your order. 
  • Merchandise must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging
  • Merchants don’t cover return shipping costs
  • Refunds are issued the same way that you paid for your purchase; please allow 7-10 days to process your refund.

We're sorry, we don't accept returns and exchanges on:

  • Perishable goods (such as food, flowers, or plants), 
  • Custom products (such as special orders or personalized items)
  • Personal care goods (such as beauty products and soaps)
  • Sale Items
  • Gift Cards 
  • Hazardous materials, flammable liquids, or gases

Questions? We're happy to help! Contact us at hello@middleburgmarketplace.com